TERMS & CONDITIONS

Effective Date: 9/8/2025

Welcome to Prexnova. By accessing or using this website, submitting an intake, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Nature of Services

Prexnova provides access to clinician-guided wellness and health support services. Information submitted through this website is used to facilitate review by licensed healthcare providers and care coordinators.

Nothing on this website constitutes emergency medical care. If you are experiencing a medical emergency, call 911 immediately.

2. No Diagnosis or Treatment Through the Website

Information provided through this website or intake process:

Does not constitute a medical diagnosis

Does not establish a provider-patient relationship by itself

Does not replace in-person medical care

Any diagnosis, treatment recommendations, or care decisions occur only after review by a licensed healthcare provider and, where appropriate, a consultation.

3. Intake Submission and Consultation

Submitting an intake:

Does not guarantee eligibility for services

Does not guarantee acceptance into any program

Does not obligate you to purchase any service

A licensed provider or care coordinator will review submitted information and determine appropriate next steps.

4. No Obligation or Payment Before Consultation

There is no obligation to purchase services and no payment required prior to consultation or provider review unless expressly agreed upon.

Any costs, insurance coverage, or out-of-pocket expenses will be discussed before moving forward.

5. Accuracy of Information

You agree to provide accurate, complete, and truthful information during the intake process. Inaccurate or incomplete information may affect the ability to provide appropriate guidance.

6. Communications

By submitting an intake, you consent to being contacted by Prexnova or its representatives via phone call, SMS, or email for the purpose of:

Intake confirmation

Care coordination

Scheduling or follow-up

You may opt out of communications at any time.

7. Limitation of Liability

To the fullest extent permitted by law, Prexnova shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or reliance on information provided prior to consultation.

8. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of Prexnova and may not be copied, reproduced, or distributed without permission.

9. Changes to Terms

Prexnova reserves the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

10. Contact Information

For questions regarding these Terms and Conditions, please contact:

Prexnova
Email: [email protected]
Phone: (586) 210-0340