Prexnova – Terms & Conditions

Effective Date: 6/24/2025

Legal Summary

This agreement explains the terms under which Prexnova (“we,” “us,” “our”) provides wellness consultations, supplement recommendations, product sales, and communication services. By using our website, submitting any form, booking a consultation, or purchasing from us, you agree to these Terms.

If you do not agree, do not use our services.

1. Health & Medical Disclaimer

Our consultations and protocols are not medical care.

All guidance is for wellness and educational purposes only.

Our services and products do not diagnose, treat, cure, or prevent disease.

Always consult a licensed healthcare provider before starting any new supplement or regimen.

Results may vary. Our recommendations are based on wellness assessments and do not guarantee specific outcomes.

2. Consent to Communication (TCPA Compliant)

By submitting your contact information, you consent to receive communications from us, including:

SMS/text messages

Emails

Phone calls (live or automated)

These may include:

Consult reminders

Order updates

Protocol education

Promotional offers

Message and data rates may apply. You may opt out anytime by replying STOP or clicking "unsubscribe."

You will receive a confirmation message asking you to verify your opt-in for SMS communication. Reply YES to confirm.

3. Consultation Fees & Refund Policy

All consultation fees are final and non-refundable.

Consult fees are for time, education, and personalized wellness protocol development — not guaranteed results.

Supplement products may be returned within 60 days if unopened. Opened items may qualify under our satisfaction guarantee if used within recommended dosing guidelines.

Shipping costs are non-refundable.

4. Product Disclaimer (FDA & FTC Compliance)

Our supplements are not evaluated by the Food and Drug Administration (FDA).

Products are not intended to diagnose, treat, cure, or prevent any medical condition.

All content, in-store or online, is for educational purposes only and should not be taken as medical advice.

5. Memberships & Subscriptions

By opting into a subscription or membership:

You authorize automated billing to your payment method.

You may cancel anytime via your online portal or by contacting support at least 24 hours before your next billing date.

Late cancellations are not eligible for refund.

6. Privacy & Data Policy

We collect your data (e.g., quiz responses, contact details, orders) to:

Personalize your wellness protocol

Fulfill your orders

Communicate with you

We do not sell, rent, or trade your information.

While we are not a HIPAA-covered healthcare provider, we treat your data with the highest level of security and confidentiality.

See our full Privacy Policy for details.

7. Eligibility

To use our services, you must:

Be 18 years or older

Reside in the United States

Submit accurate and truthful information

We reserve the right to refuse service for any reason, including suspected abuse or misuse of services.

8. Limitation of Liability

You agree to hold Prexnova harmless for any adverse effects, misuse, or failure to achieve desired results.

In no event shall our liability exceed the total amount paid by you within the 12-month period preceding the claim.

YOU AGREE THAT YOU MAY NOT SEEK DAMAGES EXCEEDING THE AMOUNT YOU PERSONALLY PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

9. Mandatory Arbitration Clause (With Arbitrator of Our Choosing)

Any dispute, claim, or controversy arising out of your use of our services or products shall be resolved exclusively through binding arbitration.

Arbitration shall be conducted by an arbitrator of our choosing, under procedures consistent with the rules of the American Arbitration Association (AAA), or an equivalent neutral forum.

Venue shall be Macomb County, Michigan.

You agree that any claim must be filed within one (1) year of the event giving rise to it, or it will be permanently barred.

Each party shall bear their own legal fees and arbitration costs unless otherwise required by law.

The arbitrator shall not have the authority to award punitive or consequential damages.

YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.

10. Governing Law

These Terms are governed by the laws of the State of Michigan. All legal disputes will be resolved in accordance with the Arbitration Clause above.

11. Modifications

We may update these Terms at any time. Continued use of our services after such updates constitutes your agreement to the new terms.

12. Contact Information

Prexnova

Email: [email protected]

Phone: (586) 210-0340

Address: 79720 N. Kidder rd. Romeo, Mi. 48065

Required Funnel Checkbox Language

“I confirm that I am at least 18 years old and agree to the Terms & Conditions and Privacy Policy. I understand this is not medical advice. I consent to receive emails, texts, and calls from Prexnova.”